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Privacy Policy

About the company

We, the ELCOND d.o.o. (also “we” or “ELCOND” for short), take data protection very seriously and respect your privacy. We collect, process and use your personal data only with your consent or if there is another legal basis to do so in accordance with the GDPR in compliance with the regulations regarding data protection and the civil law. Personal data are only collected to the extent which is actually necessary to (i) conduct and process our business relationship, (ii) offer products and services (in particular the processing of data for strengthening the customer relationship and for marketing purposes), or (iii) ensure IT security or to which you have provided them to us of your own accord.

What kind of data do we process

You provide us with personal data every time you interact with us using one of our sales channels, e.g. when you input your data while creating a ELCOND Customer Account or when you contact us with a question. We receive some data, because we store information about how you use our websites and applications. We use technologies such as cookies to do so.

We process the following personal data:

Why we need your data

We use your personal data to maintain our business relationship with you.

This includes:

Transfer of your data and our relationship with other parties

To be able to complete your order it may be necessary or required by law, to transfer your data to third parties (e.g. service providers which we employ and to which we make available data, etc.), or courts or public authorities. The transfer of your data will be done exclusively in accordance with the GDPR, in particular to complete your order or based on your prior consent. We use the following third-party vendors:

Storage (retention) of your data

We will store data no longer than is necessary to fulfil the purpose on hand, in particular to fulfil our contractual or legal obligations and to defend against any liability claims.

Your rights

You can exercise any of your rights as a data subject.

You have the following rights:

  • Information (Art. 15 GDPR):
    You have the right to know whether we are processing personal data about you. Receive a copy of the personal data we process about you, together with other information about how we process it;
  • Request for rectification (Art. 16 GDPR) of incorrect personal data or completion of incomplete personal data;
  • Objection to the use of your personal data for certain purposes (e.g. marketing purposes) Restriction (Art. 18 GDPR): You have the right to request us to restrict the processing of your personal data in some circumstances;
  • Erasure of your personal data (Art. 17 GDPR);
  • Portability (Art. 20 GDPR): Where applicable, you have the right to obtain a copy of the personal data you have provided to us or to have one provided to another company (in machine-readable format)

Cookies

A cookie is a small file stored on your computer when you visit a website. It is designed specifically to record data about how you move through the website and to provide you with personalised services. Cookies on your computer are managed by your internet browser.

We use cookies to help you to navigate our websites efficiently and to perform certain functions, including website traffic analyses. Cookies can identify you when you log on the next time and offer you content tailored to your preferences and interest. Some cookies may collect personal information, including information you disclose, such as your username, or when cookies track you to display more relevant advertising content.

Like most websites, this website also uses cookies which can be classified into the following categories:

How you can apply your rights

If you have questions or requests regarding the processing of your personal data, please contact:

Name:
Address:
E-mail:
Website:

ELCOND d.o.o.
Celovška cest 150, SI-1000 Ljubljana
support(at)dmetering.com
www.dmetering.com

Modifications of this data protection statement

Please bear in mind that we may update this Data Protection Statement at any time. When you visit our website or use our services, the then current version of the Data Protection Statement applies.

Last updated: 8th of April 2024 – Ver. 1

Please note that this is a translation for information purposes only – in case of any discrepancies between this version and the Slovenian, the Slovenian version shall prevail. Only the Slovenian version is legally binding.

We use cookies to make the website work properly and to improve your experience. You can manage them by clicking on “settings”. See the Privacy Policy for more information.